PRIVACY POLICY AND USE OF PERSONAL DATA

Definition of terms used in the privacy policy

The following will be designated:

"Personal data" : is defined as " any information relating to an identified natural person or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to him", in accordance with the Data Protection Act of 6 January 1978.
"Service" : the www.shop.aerowood.fr service and all of its content.
"Publisher" or "We" : SASU AEROWOOD, legal entity responsible for the edition and content of the Service.
"User" or "You" : the Internet user visiting and using the Service.

Article 1 - Introduction and role of the Privacy Policy

The purpose of this charter is to inform you of the Service's commitments with regard to respect for your privacy and the protection of Personal Data concerning you, collected and processed during your use of the Service.

It is important that you read this Privacy Policy so that you are aware of why we use your data and how we do so.

By registering on the Service, you agree to provide us with true information about yourself. The communication of false information is contrary to the terms and conditions appearing on the Service.

Please note that this Privacy Policy may be modified or supplemented at any time, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. The date of its update will be clearly indicated, if applicable.

These changes are binding on you as soon as they are posted online and we therefore invite you to regularly consult this Privacy Policy in order to be aware of any changes.

Targeted advertising, emails and SMS we send you

In accordance with applicable law and with your consent where required, we may use the data you provide to us on our site for commercial prospecting purposes (for example to send you our newsletters, send you invitations to our events or any other communication that may be of interest to you and display targeted advertisements on social media platforms or third party sites).

People who have agreed to subscribe to our newsletter can potentially receive an SMS from us 3 to 4 times a year. The dice can be done by answering STOP as mentioned in the SMS.

With respect to promotional emails: You may withdraw your consent at any time by unchecking the relevant box in your account, clicking on the unsubscribe link provided in each of our communications, or contacting us as described below.

With respect to targeted advertising:

On social media platforms (e.g. Facebook, Twitter, Instagram): you can object to this processing at any time by configuring the advertising settings in your account;

On third-party sites: you can refer to our Cookie Policy to understand how to withdraw your consent.

You will also find a description of your privacy rights and how the law protects you.

If you have any questions about this Privacy Policy or if you wish to exercise your rights as described in Article 10 of this Privacy Policy, please contact us by e-mail at: [email protected] or by mail addressed to: 11 chemin de l'aerodrome, 30000 NIMES.

Article 2 - Data collected on the Site

The Data collected and subsequently processed by the Service are those that you voluntarily transmit to us by completing the various forms present within the Service. For certain operations on content, you may be required to transmit Data about you to third party partners through their own services, more specifically during the payments you may make. We will not have such data, their collection and processing being governed by the conditions specific to these stakeholders. We invite you to consult their conditions before communicating your Data in this context.

Your IP address (the identification number assigned to your computer on the Internet) is collected automatically. You are informed that the Service may implement an automatic tracking process (Cookie), which you can prevent by modifying the relevant settings of your Internet browser, as explained in the terms and conditions of this Service.

6. Targeted advertising, emails and SMS we send you

With respect to promotional emails: You may withdraw your consent at any time by unchecking the relevant box in your account, by clicking on the unsubscribe link provided in each of our communications or by contacting us as described in Article 13 below.

With respect to targeted advertising:

On social media platforms (e.g. Facebook, Twitter, Instagram): you can object to this processing at any time by configuring the advertising settings in your account;

On third-party sites: you can refer to our Cookie Policy to understand how to withdraw your consent.

In general, you can visit the www.shop Service. aerowood.fr without disclosing any personal information about you. In any case, you have no obligation to transmit this information. However, in case of refusal, you may not be able to benefit from certain information or services.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may come from your personal information but is not affected as such by law as this data does not directly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users who access a specific feature of the Service.

For the purpose of providing better content and services, the Service www.shop. aerowood.fr uses the analysis service of Google Analytics. Google Analytics does not track your browsing habits on third-party services. The information about you to which Google Analytics has access does not contain any personal data about you.

We do not collect so-called "sensitive" data.

The contact details of Users of the Service who have registered on it will be saved, in compliance with the provisions of the Data Protection Act of 6 January 1978. In accordance with the latter, they have the right to access, withdraw, modify or rectify the Data they have provided. To do this, they simply have to make the request to the following email address: [email protected], or by mail: 11 chemin de l'aerodrome, 30000 NIMES.

The collection of Users' Personal Data by the Publisher does not require a declaration to the French authority for the protection of Personal Data (the Commission Nationale de l'Informatique et des Libertés – CNIL).

Article 3 - Identity of the controller

The controller is SASU AEROWOOD, having its registered office at the following address: 11 chemin de l'aerodrome, 30000 NIMES.

Article 4 - Purpose of the Data collected

The Data identified as mandatory on the forms of the Service are necessary in order to benefit from the corresponding functionalities of the Service, and more specifically the operations on the content offered within it.

The Service may collect and process the Data of its Users:

For the purpose of providing you with information or services to which you have subscribed, including: Banks.
For the purpose of collecting information that allows us to improve our Service, products and features (including through the use of cookies).
For the purpose of being able to contact you about: your orders on www.shop.aerowood.fr.

Article 5 - Recipients and use of the Data collected

The Data collected by us is processed for the purposes of performing operations on the contents of the Service.

You may receive emails from our Service, in particular in the context of newsletters that you have accepted. You may request to no longer receive these emails by contacting us at the [email protected] address or on the link provided for this purpose in each of the emails sent to you.

Only SASU AEROWOOD is the recipient of your Personal Information. These are never transmitted to a third party, notwithstanding the subcontractors that SASU AEROWOOD uses. Neither SASU AEROWOOD nor its subcontractors market the personal data of visitors and users of its Service.

Your personal data may be shared with the parties indicated below for the purposes set out in this Privacy Policy.

We require all third parties to guarantee the security of your personal data and to process it in accordance with the law. We do not allow our third-party service providers to use your data.

Article 6 - Legal grounds governing data processing

In accordance with the General Data Protection Regulation (GDPR), SASU AEROWOOD only processes personal data in the following situations:

with your consent ;
where there is a contractual obligation (a contract between SASU AEROWOOD and you);
to comply with a legal obligation (under EU or national law).

Article 7 - Data security

You are informed that your Data may be disclosed pursuant to a law, regulation or pursuant to a decision of a competent regulatory or judicial authority or, if necessary, for the purposes of preserving the Publisher's rights and interests.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation. In addition, access to your personal data is subject to a defined and documented security procedure.

Article 8 - Data retention period

The Data is stored with the host of the Service, whose contact details appear in the legal notice of the Service, and are kept for the duration strictly necessary to achieve the purposes referred to above and may not exceed 24 months. Beyond this period, they will be kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.

Article 9 - Authorized service providers and transfer to a third country of the European Union

SASU informs AEROWOOD that it uses authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and have communication of the data collected through the various forms on the Service.

SASU AEROWOOD has previously ensured the implementation by its service providers of adequate guarantees and compliance with strict conditions in terms of confidentiality, use and data protection. In particular, vigilance has focused on the existence of a legal basis for any transfer of data to a third country. As such, some of our service providers are subject to internal corporate rules (or "Binding Corporate Rules") which were approved by the CNIL in 2016 while the others obey not only Standard Contractual Clauses but also the Privacy Shield.

Article 10 - Data protection rights

In accordance with the legislation on the protection of personal data, you have the rights detailed below that you can exercise, as indicated in Article 1 of this Privacy Policy by writing to us at the postal address mentioned above (11 chemin de l'aerodrome, 30000 NIMES) or by sending an email to [email protected]:

The right to information: we have an obligation to inform you about how we use your personal data (as described in this privacy policy).
The right of access: this is your right to make a request for access to data concerning you in order to receive a copy of the personal data we hold; However, due to the obligation of security and confidentiality in the processing of personal data incumbent on SASU AEROWOOD, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan or photocopy of your valid identity document.
The right to rectification: the right to ask us to rectify incomplete or inaccurate personal data concerning you. Under this right, the legislation allows you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
The right to erasure, also known as the "right to be forgotten": in some cases, you can ask us to delete the personal data we have about you (unless there is a compelling legal reason for us to keep it).
The right to restriction of processing: you have the right in certain cases to ask us to suspend the processing of personal data,
The right to data portability: you have the right to ask us for a copy of your personal data in a common format (e.g. a .csv or .pdf file).
The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).

However, the exercise of this right is only possible in one of the following two situations: when the exercise of this right is based on legitimate reasons or when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

Contact us if you wish to exercise any of the rights described above by writing to us at 11 chemin de l'aerodrome, 30000 NIMES or by email at [email protected].

You will not have to pay any fees for access to your personal data (or for exercising any other rights). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to comply with your request.

SASU AEROWOOD will be entitled, if necessary, to oppose manifestly abusive requests by their systematic, repetitive nature, or their number.

We may ask you for specific information in order to confirm your identity and ensure your right to access your personal data (or to exercise any other right). This is a security measure to ensure that this personal data is not handed over to a person who is not authorized to receive it. We may also contact you for more information about your request, in order to give you a faster response.

We try to respond to all legitimate requests within one month. This period of one month may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

Article 11 - Complaint to the Data Protection Authority

If you consider that SASU AEROWOOD does not comply with its obligations with regard to your Personal Information, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically to the following address: https://www.cnil.fr/fr/plaintes/internet.

Article 12 - Cookie Policy

When you first use the www.shop.aerowood.fr, you are warned by a banner that information about your browsing may be recorded in alphanumeric files called "cookies". Our cookie policy allows you to better understand the provisions we implement regarding navigation on our Service. In particular, it informs you about all the cookies present on our Service, their purpose and gives you the procedure to follow to configure them.

a) General information about cookies on the site

SASU AEROWOOD, as publisher of this Service, may proceed to the implementation of cookies on the hard drive of your terminal (computer, tablet, mobile etc.) in order to guarantee you a smooth and optimal navigation on our Service.

"Cookies" are small, small, limited text files that allow us to recognize your computer, tablet or mobile device in order to personalize the services we offer you.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our Service and to send you content adapted to your interests. None of this information is communicated to third parties except when SASU AEROWOOD has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know it.

b) Setting your cookie preferences

You can accept or refuse the deposit of cookies at any time.

When you first use the www.shop.aerowood.fr, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your navigation on the SASU AEROWOOD Service (by loading a new page or clicking on various elements of the Service for example), you accept the deposit of cookies on your terminal.

Depending on the type of cookie in question, the collection of your consent to the deposit and reading of cookies on your terminal may be imperative.

c) Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the Service or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by SASU AEROWOOD.

d) Cookies requiring the prior collection of your consent

This requirement concerns cookies issued by third parties and which are qualified as "persistent" insofar as they remain in your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, which you will find a link to below. This cookie family includes audience measurement cookies, advertising cookies, which SASU AEROWOOD uses, as well as social network sharing cookies (Facebook, YouTube, Twitter, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the Service, in particular via a sharing application "button" depending on the social network concerned.

Audience measurement cookies compile statistics about the use and use of various elements of the Service (such as the content / pages you have visited). These data contribute to improving the ergonomics of the Service. On the www.shop Service.aerowood.fr, an audience measurement tool (Google Analytics) is used; Its privacy policy is available in French at the following Internet address: https://www.google.com/analytics/learn/privacy.html

e) Cookie setting tools

Most Internet browsers are configured by default so that the deposit of cookies is allowed. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or only a part of cookies are accepted or refused depending on their issuer.

ATTENTION: We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or features of this Service. If necessary, SASU AEROWOOD declines all responsibility for the consequences related to the degradation of your browsing conditions that occur because of your choice to refuse, delete or block cookies necessary for the operation of the Service. These consequences cannot constitute damage and you will not be able to claim any compensation as a result.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing but make you lose all the benefit provided by the cookie.

Please read below the many tools available to you so that you can configure the cookies placed on your terminal.

f) Settings of your internet browser

Each Internet browser offers its own cookie management settings. To find out how to change your cookie preferences, below you will find links to the help you need to access your browser menu.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Mozilla Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
Safari https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For more information on cookie control tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

For any query or additional request for information relating to this cookie policy, please contact us.